THEME: "Future Directions: Pioneering Mental Health and Well-being Initiatives"
Muhimbili University of Health and Allied Sciences, Tanzania
Effect of Workplace Bullying on Nurses’ Mental Health and Patient Safety Culture: A Quantitative Study
Nyagwaswa Athanas
Michael is an emerging nurse scholar with a Master’s degree in Critical Care
and currently a PhD student in Neurology Nursing, focusing on stroke transition
care. His research seeks to strengthen continuity of care and improve recovery
outcomes for stroke survivors by developing and testing contextually
appropriate nursing care models. Michael’s academic interests include nursing
practice, nursing leadership, cognitive impairment, and patient safety,
reflecting his commitment to advancing nursing as both a science and a
practice. With a strong clinical background in critical care, he brings
practical experience to his research, enabling him to bridge the gap between
theory and practice. He has published and contributed to ongoing research in
stroke care and nursing innovation, positioning himself as a future leader in the
field. Driven by a passion for patient-centered care, Michael is dedicated to
building sustainable nursing frameworks that enhance healthcare systems in
Tanzania and beyond.
Background
Workplace bullying (WPB)
amongst nurses manifests in different forms such as gossiping, false
allegations and intimidations. Despite existing workplace disruptive behaviours
within the Chinese healthcare systems, limited studies have been undertaken to
investigate the phenomenon of WPB. Studies on exposure to WPB amongst colleagues
are increasing rapidly with the aim of creating a good work environment that
fosters a culture of safety. Therefore, the objective of this study was to
determine the frequency, risk factors and impacts of exposure to WPB amongst
nursing colleagues in China.
Methodology
About 521 full-time
registered nurses working at a tertiary teaching hospital in Mainland China
were recruited between May 1st and July 30th, 2021. The
frequency of exposure to WPB, impact on mental health, and impact on hospital patient
safety culture were assessed using the Negative Acts Questionnaire (NAQ-R 22),
the General Health Questionnaire (GHQ-12), and the Hospital Survey on Patient
Safety Culture (HSOPSC). Data were analyzed by using SPSS version 24.0.
Results
Among 521 nurses
participated in the study, 94 (18%) nurses were exposed to WPB. Multivariate
linear regression analysis revealed that young nurses were the common victims (B = 1.626, p = 0.020). Exposure to WPB increased nurses’ mental health
symptoms (B = 0.082, p < 0.001) and decreased patient
safety culture (B = -0.702, p < 0.001). Furthermore, exposure to
WPB indirectly (B = -0.065, p < 0.001) decreased patient safety
culture via nurses’ mental health as a mediator.
Conclusion
and recommendations
To effectively prevent
WPB among nurses, policymakers should mandate the development and enforcement
of zero-tolerance policies across healthcare institutions, with clear reporting
mechanisms, protection for whistleblowers and consequences for perpetrators.